I have 10 years in customer-facing tech roles, specializing in SaaS, APIs, and iPaaS. I'm an expert in strategic planning, system integration, and cross-functional collaboration. I deliver innovative solutions and boost client satisfaction while increasing operational efficiency.
(People also say I'm pretty fun to be around. 😎)
Need more details? Here's my resume
Based on the qualifications for the Solutions Engineer role, I believe I'd be a great fit. Check out my criteria fit analysis below!
I've been in the trenches at places like Checkr and Check, where I've not just worked but changed how things are done. By implementing smart tech solutions like Atlassian Jira Service Manager, I've streamlined operations and increased customer satisfaction.
Tech's always changing, and I've kept pace, diving into everything from coding to system management. Whether it's setting up automated workflows or troubleshooting software, this adaptability underscores my ability to embrace and leverage new tools, ensuring that our team can operate lean while still making an impact.
My approach to communication simplifies the complex, translating intricate technical jargon into accessible language. This skill has bridged gaps between diverse stakeholders, getting everyone on the same page and pushing projects forward.
Having guided a support team through several significant challenges, I've developed strategies that not only resolve issues efficiently but also build a foundation of trust with our customer base, ensuring a cycle of continuous improvement.
My familiarity with software development is both broad and deep, spanning across practices and tools to streamline processes and develop innovative solutions. This knowledge isn't static; it's dynamic, growing with each project and integration I oversee.
My background in startups and rapid-growth companies has honed my ability to navigate change, lead with agility, and consistently achieve positive outcomes in dynamic settings.
People exceptionally talented in the Restorative theme are adept at dealing with problems. They are good at figuring out what is wrong and resolving it.
People exceptionally talented in the Ideation theme are fascinated by ideas. They are able to find connections between seemingly disparate phenomena.
People exceptionally talented in the Responsibility theme take psychological ownership of what they say they will do. They are committed to stable values such as honesty and loyalty.
People exceptionally talented in the Relator theme enjoy close relationships with others. They find deep satisfaction in working hard with friends to achieve a goal.
People exceptionally talented in the Futuristic theme are inspired by the future and what could be. They energize others with their visions of the future.
Longer summaries below
You love to solve problems. Whereas some are dismayed when they encounter yet another breakdown, you can be energized by it. You enjoy the challenge of analyzing the symptoms, identifying what is wrong, and finding the solution. You may prefer practical problems or conceptual ones or personal ones. You may seek out specific kinds of problems that you have met many times before and that you are confident you can fix. Or you may feel the greatest push when faced with complex and unfamiliar problems. But what is certain is that you enjoy bringing things back to life. It is a wonderful feeling to identify the undermining factor(s), eradicate them, and restore something to its true glory.
You are fascinated by ideas. You are delighted when you discover beneath the complex surface an elegantly simple concept to explain why things are the way they are. Yours is the kind of mind that is always looking for connections, and so you are intrigued when seemingly disparate phenomena can be linked by an obscure connection. You revel in taking the world we all know and turning it around so we can view it from a strange but strangely enlightening angle. You love all these ideas because they are profound, because they are novel, because they are clarifying, because they are contrary, because they are bizarre. For all these reasons you derive a jolt of energy whenever a new idea occurs to you.
Your Responsibility theme forces you to take psychological ownership for anything you commit to, and whether large or small, you feel emotionally bound to follow it through to completion. Your good name depends on it. If for some reason you cannot deliver, you automatically start to look for ways to make it up to the other person. Apologies are not enough. Excuses and rationalizations are totally unacceptable. You will not quite be able to live with yourself until you have made restitution. This conscientiousness, this near obsession for doing things right, and your impeccable ethics, combine to create your reputation: utterly dependable. When assigning new responsibilities, people will look to you first because they know it will get done.
Relator describes your attitude toward your relationships. In simple terms, the Relator theme pulls you toward people you already know. You do not necessarily shy away from meeting new people—in fact, you may have other themes that cause you to enjoy the thrill of turning strangers into friends. Once the initial connection has been made, you deliberately encourage a deepening of the relationship. You want to understand their feelings, their goals, their fears, and their dreams; and you want them to understand yours. You know that this kind of closeness implies a certain amount of risk—you might be taken advantage of—but you are willing to accept that risk. For you a relationship has value only if it is genuine. And the only way to know that is to entrust yourself to the other person. The more you share with each other, the more you risk together. The more you risk together, the more each of you proves your caring is genuine. These are your steps toward real friendship, and you take them willingly.
Wouldn’t it be great if...” You are the kind of person who loves to peer over the horizon. The future fascinates you. As if it were projected on the wall, you see in detail what the future might hold, and this detailed picture keeps pulling you forward, into tomorrow. While the exact content of the picture will depend on your other strengths and interests—a better product, a better team, a better life, or a better world—it will always be inspirational to you. You are a dreamer who sees visions of what could be and who cherishes those visions. When the present proves too frustrating and the people around you too pragmatic, you conjure up your visions of the future and they energize you. They can energize others, too. In fact, very often people look to you to describe your visions of the future. They want a picture that can raise their sights and thereby their spirits. You can paint it for them. Make the picture as vivid as possible. People will want to latch on to the hope you bring.